hot88o Privacy Policy

hot88o ("we", "our", "platform") provides a safe and trusted online betting and casino experience for users in Bangladesh. When you use the hot88o website, create an account, or use our services, you are considered to have accepted the terms of this privacy policy.

This privacy policy explains what types of personal information hot88o collects, why it is collected, how it is used, and under what circumstances it may be shared with third parties. We are committed to following the highest security standards in storing your personal information.

This policy may be updated at any time. For significant changes, we will notify you by email. The date of the most recent update will be shown at the bottom of the page.

hot88o may collect the following categories of information:

2.1 Identity Information

• Full name and date of birth (for age verification — only for users aged 21 or above)
• Email address and contact details
• National ID or passport number (for KYC verification)
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number (for transaction processing)
• Deposit and withdrawal history
• Bonus and promotion usage details

2.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Login time, session duration, and activity logs
• Cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history and win/loss records
• Preferred games and session duration
• Use of responsible gaming tools

hot88o uses collected information only for the following legitimate purposes:

• For account registration, verification, and management
• For processing deposits, withdrawals, and transactions (minimum deposit ৳100, minimum withdrawal ৳800)
• To confirm age verification (only for users aged 21 or above)
• To prevent fraud, money laundering, and illegal activities
• To provide customer service and support
• For promotional offers, bonuses, and personalized recommendations
• To implement responsible gaming policies
• For platform security and technical improvement
• To meet legal obligations

hot88o may share your information with third parties only in the following limited circumstances:

4.1 Payment Processors

Information required to complete deposits and withdrawals through bKash, Nagad, and Rocket is shared with the relevant payment providers. These payment companies follow their own privacy policies.

4.2 Technology and Game Providers

For the purpose of operating games, information may be shared to the extent necessary with authorized game software providers including Pragmatic Play, Spribe, JILI, and PG Soft.

4.3 Legal Obligations

hot88o may be required to disclose information in response to a valid legal demand from a competent authority or a court order. Such disclosure is limited and carried out within the bounds of the law.

4.4 Fraud Prevention

Information may be exchanged with security partners to investigate fraudulent activity, account security breaches, or potentially illegal conduct.

The hot88o platform has adopted industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transfers on the website are secured with 256-bit SSL/TLS encryption.
• Password Hashing: Your password is never stored directly — it is kept only as an encrypted hash.
• Access Control: Only authorized staff can access relevant data, and all access is logged.
• Secure Servers: Data is stored only on secure and encrypted servers.
• Regular Security Audits: Regular audits are conducted by third-party security experts.
• Firewall and Cyber Protection: Advanced firewalls and intrusion detection systems are always active.

The hot88o website uses cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for security. Without these, the website will not function properly.
• Functionality Cookies: Used to remember your preferences, language settings, and session information.
• Analytics Cookies: Collect statistical data to analyze and improve website usage.
• Security Cookies: Help detect fraudulent activity and account misuse.

6.2 Cookie Management

You can disable all cookies except essential ones from your browser settings. Please note that disabling cookies may limit some features of hot88o.

Every user of the hot88o platform holds the following rights regarding their personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Correction: You can request correction of any inaccurate information.
• Right to Deletion: In certain circumstances you can request deletion of your personal information, however some data must be retained for a specific period due to legal obligations.
• Right to Object to Processing: You can object to the use of your information for marketing communications or unspecified purposes.
• Data Portability: You can request an export of your information in a common format.
• Withdrawal of Consent: Consent given for optional purposes can be withdrawn at any time.

To exercise these rights, contact us via 24/7 live chat or send an email to [email protected]. We will respond to your request within 30 business days.

hot88o retains your information only for as long as necessary:

• Active Accounts: For the duration the account is active and for at least five years afterwards.
• Financial Transaction Records: A minimum of seven years to meet legal obligations.
• KYC Documents: At least five years after the end of the relationship.
• Log Files and Technical Data: One to two years for security analysis.
• Marketing Communication Data: Until consent is withdrawn or up to three years after the last communication.

After the specified period, hot88o will securely delete or permanently anonymize your information.

hot88o strictly provides services only to users aged 21 or above. We do not intentionally collect any information from minors.

Age is verified at the time of account registration. If we learn that a minor has provided information, that information will be deleted immediately and the associated account will be closed.

hot88o reserves the right to review and update this privacy policy as needed. The policy may change in the following cases:

• When changes are made to technical services
• When legal or regulatory requirements change
• When improvements are needed based on user feedback or complaints
• When new payment methods or game providers are added

For significant changes, we will send a notification to your registered email at least 14 days in advance. Continued use of the platform after an update will be considered acceptance of the new policy.

Last Updated: January 2026